Ali Bavik 白曉利 is an Assistant Professor at Institute for Tourism Studies (IFT), Macau. Bavik completed his Ph.D. at University of Otago and his undergraduate studies at Eastern Mediterranean University. His research interests are in the area of hospitality marketing and hospitality management, specifically, nepotism, organizational culture, consumer behavior, job satisfaction, and employee performance management. Bavik has international lecturing experience from Cyprus, New Zealand, Kingdom of Saudi Arabia, Hong Kong, and Macau. Bavik has also served as a Director of Tourism and Hospitality Training Centre at Al-Faisal University in Kingdom of Saudi Arabia.

He has a number of published journal articles and conference papers in topics related to human resource management and tourism marketing. He also has had numerous abstracts and has presented his research work at major conferences. He recently awarded by “Abraham Pizam Recognition Award” during 7th World Conference for Graduate Research in Tourism, Hospitality and Leisure in Turkey.

• DOCTOR OF PHILOSOPHY, UNIVERSITY OF OTAGO, NEW ZELAND
• MASTER OF SCIENCE IN TOURISM MANAGEMENT, EASTERN MEDITERRANEAN UNIVERSITY, CYPRUS
• BACHELOR OF SCIENCE IN TOURISM AND HOSPITALITY MANAGEMENT, EASTERN MEDITERRANEAN UNIVERSITY, CYPRUS

• Bavik, A., & Kuo, C. F. (2022). A systematic review of creativity in tourism and hospitality. The Service Industries Journal, 42(5-6), 321-359.
• Bavik, A., & Koseoglu, M. A. (2022). Intellectual structure of leadership studies in hospitality and tourism. International Journal of Contemporary Hospitality Management, (ahead-of-print).
• Bavik, A., Wan, Y. K. P., & Okumus, F. (2022). Not Just Good, but Fair Service: The Mediating Role of Psychological Contract Breach between Service Quality and Behavioral Outcomes. Journal of China Tourism Research, 1-23.
• Bhattacharya, A., Zutshi, A., & Bavik, A. (2021). Building resilience for food service businesses in times of crisis: a Four-F action plan. International Journal of Contemporary Hospitality Management.
• Boyol Ngan, H. F., Bavik, A., Severino, J. E. G., & Teixeira, H. (2021). Magic Number 8: Hospitality Price Ending Strategies. Journal of China Tourism Research, 1-19.
• Zutshi, A., Creed, A., Bhattacharya, A., Bavik, A., Sohal, A., & Bavik, Y. L. (2021). Demystifying knowledge hiding in academic roles in higher education. Journal of Business Research, 137, 206-221.
• Bavik, A. (2020). A systematic review of the servant leadership literature in management and hospitality. International Journal of Contemporary Hospitality Management.
• Bavik, A., Correia, A., & Kozak, M. (2020). What Makes Our Stay Longer or Shorter? A Study on Macau. Journal of China Tourism Research, 1-18.
• Kuo, F., C., Bavik, A., Nga, H., & Yu, C. (2020) The sweet spot in the eye of the beholder: Exploring the sweet and sour spots of Asian restaurant menus, Journal of Hospitality Marketing & Management, 3, pp1-16
• Kuo, F., C., Bavik, A., Ngan, H. F. B., & Yu, E., C. (2020). Where you look depends on what you are willing to afford: Eye tracking in menus. Journal of Hospitality Marketing Management, DOI: https://doi.org/10.1177/1096348020951226
• Bavik, A. (2019). Corporate social responsibility and service-oriented citizenship behavior: A test of dual explanatory path, International Journal of Hospitality Management, 80,173-182.
• Bavik, A., Bavik, Y. L., & Tang, P. M. (2017). Servant Leadership, Employee Job Crafting, and Citizenship Behaviors: A Cross-Level Investigation. Cornell Hospitality Quarterly, 58(4), 364-373.
• Bavik, A. (2016). Developing a new hospitality industry organizational culture scale. International journal of hospitality management, 58, 44-55.
• Bavik, A. and Y. L. Bavik (2015). Effect of employee incivility on customer retaliation through psychological contract breach: The moderating role of moral identity. International journal of hospitality management 50: 66-76.
• Bavik, A., & Duncan, T. (2014). Organizational culture and scale development: Methodological challenges and future directions. Nang Yan Business Journal, 3(1), pp. 55-66.
• Cansel, A., Ekiz, H. E., & Bavik, A. (2009). Sex Tourism in Northern Cyprus: Investigating the Current Situation, Tourism Analysis, 14(5), pp. 677-689.
• Ekiz, H. E., Bavik, A., & Arasli, H (2008). RENTQUAL: A New Measurement Scale for Car Rental Services, Tourism: An International Interdisciplinary Journal, 57(2), pp. 135-153.
• Ekiz, H. E., Arasli, H., Farivarsadri, G., & Bavik A. (2008). Measuring Organizational Responses to the Student Complaints in the Perceived Justice Framework: Some Evidence from Northern Cyprus Universities, Educational Research and Reviews, 3(7), pp. 246-256.
• Cansel, A., Bavik, A., & Ekiz, H. E. (2008). The Unknown Market in Mediterranean Tourism: Turkish Republic of Northern Cyprus, Journal of Tourism and Hospitality, 5(2), pp. 93-102.
• Ekiz, H. E., Arasli, H., Farivarsadri, G., & Bavik, A. (2008). Algilanan Adalet Kavrami Perspektifinde Etkin Sikayet Yonetimi: KKTC Universiteleri Uzerine Bir Arastirma, Kirgizistan-Turkiye Manas Universitesi Sosyal Bilimler Dergisi, (Kyrgyz-Turkish Manas University - The Journal of Social Sciences), 19(1), pp. 43-57.
• Ekiz, H. E., & Bavik, A. (2008). Scale Development Process: Service Quality in Car Rental Services, Electronic Journal of Business Research Methods, 6(2), pp. 133-146.
• Bavik A. (2008). Online Purchasing of Travel Services: Case of International Tourists Visiting North Cyprus, International Journal of Management Perspectives, 1(2), pp. 32-49.
• Arasli, H., Bavik, A., & Ekiz, H. E. (2006). The Effects of Nepotism on HRM and Psychological Outcomes: The Case of 3, 4 and 5 Star Hotels in Northern Cyprus, International Journal of Sociology and Social Policy, 26(7/8), pp. 295-308.
• Hussain, K., Khan, A. & Bavik, A. (2003). The effects of Job Performance on Frontline Employee Job Satisfaction and Quitting Intent: The Case of Hotels in Turkish Republic of Northern Cyprus, EMU Journal of Tourism Research, 4(1), pp. 83-94.

• Bavik, A., Bavik, L. Y., & Ekiz, H. E. (2017). The Relationship between Servicescape and Loyalty: An Investigation of the Moderating Role of Perceived Inequity, Global Tourism & Hospitality Conference and Asia Tourism Forum, June 5-7, Hong Kong: Proceeding Book, pp. 682-692.
• Kozak, M., Correia, A., & Bavik, A. (2017) Gamblers vs. non-gamblers: Travel motivations to Macau, 52nd TRC Conference, Lisbon, Portugal, 30 March–2 April.
• Bavik, L. Y., & Bavik A. (2016). Corporate Social Responsibility and Service-Oriented Citizenship: Test of Competing Explanations. The 30th Australian and New Zealand Academy of Management (ANZAM) Conference, December, Brisbane, Australia: 6-9 December. Queensland University of Technology, Proceeding Book pp. 1-23.
• Bavik, A., & Bavik, L. Y. (2016). Servant Leadership, Employee Job Crafting, and Citizenship Behaviors: A Cross-level Investigation.  The 30th Australian and New Zealand Academy of Management (ANZAM) Conference, December, Brisbane, Australia: 6-9 December. Queensland University of Technology, Proceeding Book pp. 1-31.
• Bavik, A., Ekiz, H. E, & Xu, B. (20014). Investigating the Determinants of Destination Satisfaction: Case of International Travelers in Saudi Arabia The 7th International Conference on Service Management, 10-12 December Macau S.A.R., China: Institute for Tourism Studies, Proceeding Book, pp. 45-55.
• Ay, A., Bavik, A., Taskiran, E., & Ekiz, H. E. (2014). Investigating the Factors Affecting Residence Attitude towards Tourism Development: A Case of Edirne Turkey, The 7th International Conference on Service Management, 10-12 December Macau S.A.R., China: Institute for Tourism Studies, Proceeding Book, pp. 30-44.
• Bavik, A. (2014). Development of a New Organizational Culture Measurement Scale in the Hospitality Industry: A New Zealand Case Study 7th World Conference for Graduate Research in Tourism, Hospitality and Leisure, June 3-8, Istanbul, Turkey: Kadir Has University, Proceeding Book, pp. 724-729.
• Rahimi, R., Ekiz, H. E., & Bavik, A. (2014). Impact of CRM Implementation on Customer Satisfactions of Budget Hotels: Overlaps between Managers Believes and Customer Experience International Conference on Experiential Learning in Hospitality and Tourism, May 20-23, Taipa, Macau: Macau University of Science and Technology, Proceeding Book, pp. 1-17.
• Bavik, A., Bavik, Y., & Ekiz, H. E. (2014). Where I Dine Does Matter: Testing the Impact of Servicescape on Perceived Service Quality, Global Tourism & Hospitality Conference and Asia Tourism Forum, May 18-20, Hong Kong: Hong Kong Polytechnic University, Proceeding Book, pp. 582-597.
• Cansel, A., Bavik, A. & Ekiz, H. E. (2008). Turkish Republic Of Northern Cyprus Tourism Marketing Towards Turbulent Waters In Education, The 4th World Conference for Graduate Research in Tourism, Hospitality and Leisure, 23-26 April, Proceeding Book, 427-439.
• Bavik A., & Nat, M. (2006). The Impact of the Information Technology on North Cyprus Travel Agents, On Information Technology and Management 2007-1 st International Information Technology and Management Conference, Jan 03-05, Hong Kong: Hong Kong Polytechnic University, Proceeding Book, pp. 42-47.
• Arasli, H., Bavik, A., & Ekiz, H. E. (2006). The Effects of Nepotism on HRM and Psychological Outcomes: The Case of 3, 4, and 5 Star Hotels in Northern Cyprus, Tourism and Hospitality Industry 2006 - New Trends in Tourism and Hospitality Management, 18th Biennial International Conference, May 03-05, Opatija, Croatia: Faculty of Tourism and Hospitality Management, Proceeding Book, pp. 573-587.
• Ekiz, H. E., Hussain K. & Bavik, A. (2006). Perceptions of Service Quality in North Cyprus National Airline, Tourism and Hospitality Industry 2006 - New Trends in Tourism and Hospitality Management, 18th Biennial International Conference, May 03-05, Opatija, Croatia: Faculty of Tourism and Hospitality Management, Proceeding Book, pp. 778-790.
• Ekiz, H. E., & Bavik, A. (2006). Some Determinants of Destinations Satisfaction: Case of International Travelers in North Cyprus, New Perspectives and Values in World Tourism and Tourism Management in the Future 2006 1st Turk Kazakh International Tourism Conference, November 20-26, Alanya, Turkey: Akdeniz University, Proceeding Book, pp. 1674-1690.
• Cansel, A., Bavik, A. & Ekiz, H. E. (2006). The Unknown Market in Mediterranean Tourism: Turkish Republic of Northern Cyprus, Fifth Asia Pacific Forum for Graduate Research in Tourism, Threats and Challenges to the Tourism Industry: Reform and Perform, September 20-22, Bangkok, Thailand: Faculty of Service Industries, Prince of Songkla University, Conference Proceeding, pp. 239-247.
• Ekiz, H. E., Farivarsadri, G., Araslı, H., & Bavik, A. (2005). Eğitim Sektorunde Yabancı Uyruklu Oğrenci Şikayetlerine Kurumların Verdikleri Tepkilerin Adalet Boyutları Cercevesinde Olculmesi: KKTC Universiteleri Orneği, 10. Pazarlama Kongresi, Doğu Akdeniz Universitesi, İşletme ve Ekonomi Fakultesi, 16-18 Kasım, pp. 343-344.
• Ekiz, H. E., Kayaman, R., & Bavik, A. (2005), İnternetin Konaklama İşletmelerinin Pazarlama Faaliyetleri Uzerine Etkileri: Kuzey Ve Guney Kıbrıs Konaklama İşletmeleri Uzerine Bir Karşılaştırma, Canakkale Turizm Biyaneli, Canakkale 18 Mart Universitesi, 5-7 Mayıs, Bildiri Kitapcığı, pp.160-170.
• Ekiz, H. E., Arasli, H. & Bavik, A. (2005). Measuring the Impacts of Organizational Responses to Customer Complaints on Satisfaction, Revisit Intention and WOM: A Replication Study in Cyprus Hotel Industry, Managing Global Trends and Challenges in a Turbulent Economy, Chios, Greece: University of the Aegean, 13-15 October 2005.

• Bavik, A., Kuo, C. F., & Ap, J. (2022). Systematic Review of Scale Development Practices in the Field of Tourism and Hospitality. Advanced Research Methods in Hospitality and Tourism, 47-85.
• Bavik, A., Correia, A., & Kozak, M. (2019). Motivations to travel to Macau: a multi-group analysis. Experiential Consumption and Marketing in Tourism within a Cross-Cultural Context, 122.
• Bavik, A., Ngan, H. F. B., & Ekiz, E. (2017). Technological advancements shaping consumer behaviour. In The Routledge Handbook of Consumer Behaviour in Hospitality and Tourism (pp. 407-414). Routledge.
• Bavik, A. (2016). Identification of Organizational Culture in the Hospitality industry, In M. Kozak & N. Kozak (Eds). Tourism and Hospitality Management, Bingley: Emerald, Accepted for publication.

• The Service Industries Journal 2021 – Present
• Journal of Hospitality and Tourism Insights  2017 – Present

• Australia and New Zealand Journal of Social Business, Environment and Sustainability (ANJSBES) June, 2015 - Present - www.aabl.com.au
• Australasian Journal of Business, Social Science and Information Technology (AJBSSIT) - June, 2015 - Present - www.aabl.com.au

• Outstanding Author Contribution - Emerald Literati Network Awards for Excellence
• ABRAHAM PIZAM RECOGNITION AWARD - 7th World Conference for Graduate Research in Tourism, Hospitality and Leisure, June 3-8. - Abraham Pizam recognition award is given to exceptional research in hospitality field.  
• THE MOST INTELLECTUAL MALE LECTURER - Cyprus International University - The award is given by the Cyprus International University Student Union Council

• Ekiz, H. E., & Bavik, A. (2008). Kuzey Kıbrıs’ın Ziyaret Yeri olarak Memnuniyet Belirleyicileri: Uluslararası Yolcuların Seyahat Kalitesi Algılamaları Normatif: Aylik Ticaret ve Ekonomi Dergisi (Normative: Monthly Commerce and Economy Journal). Available online: http: www.normatif.com retrieved 09.14.2008.
• Bavik, A. & Ekiz, H. E. (2007). Konaklama Isletmelerinde Engelliler Icin Turizm Mimarisi Nasil Olmalidir, TUROFED: Aylik Turizm Dergisi (TUROFED: Monthly Tourism Journal), 8, May, pp. 84-85.
• Bavik, A. & Ekiz, H. E. (2006). Kayırmacılığın Insan Kaynakları Yonetimi ve Calışan Davranışları Uzerindeki Etkileri: KKTC Aile Otelleri Orneği, Normatif: Aylik Ticaret ve Ekonomi Dergisi (Normative: Monthly Commerce and Economy Journal), pp. 68-73.
• Cansel, A., & Bavik, A. (2006). KKTC Turizm Devi Olabilecek Potansiyele Sahip, Ecoside: Aylik Iş ve Ekonomi Dergisi (Ecoside: Monthly Business and Economy Journal), pp. 41-45.

• In the Eyes of Customers: The Eye-Tracking Studies in the Hospitality  Canakkale/Turkey  Invited keynote speaker – International West Asia congress of Tourism Research 16 October 2020
• The Rise of Chinese Independent Travelers-Keynote Speaker: The 4th International Travel Industry Expo (MITE), 03 September , 2016-Taipa, Macau
• The Measurement of Organizational Culture: Why Bother? - Keynote Speaker: II. International Tourism and Travel Studies Conference (TOURAVEL) - 18 June, 2015 - Istanbul, Turkey
• Intercultural Communication and Tourism - Visiting lecturer: Culture seminar University of Uludag - 26 May, 2014 - Bursa, Turkey
• A Typical Tour on Cyprus from Tour Guides' Perspectives - Invited guest speech: Chamber of commerce and Industry - 22 February, 2012 - Jeddah, Saudi Arabia    
• KKTC Turizm Sektörü Bilesenlerinin Gelir Yaratma Potansiyelleri Üzerine Bir inceleme - Invited Guest Speech: National tourism week celebrations Cyprus International University - 9 April, 2008 - Nicosia, TRNC      

• Assistant Professor - Macau University of Science & Technology - September, 2013 – June, 2015 - Taipa, Macau  
• Senior Research Assistant - Hong Kong Institute of Education - March, 2013 – August, 2013 - Taipo, Hong Kong
• Lecturer - Al-Faisal University (Prince Sultan College for Tourism & Business) - December, 2011 – January, 2013 - Jeddah, Saudi Arabia
• Tutor - University of Otago - February, 2009 – February, 2010 - Dunedin, New Zealand      
• Lecturer - Cyprus International University - September, 2006 – June, 2008 - Nicosia, Cyprus        
• Tour Guide - Malyali Touristic Services (ETS) - April, 2001- August, 2002 - Kyrinea, TRNC  

• Organizational Culture, Tourism & Hospitality Marketing, Human Resource Management, Hospitality Management.

• Organizing Committee Member - Kuala Lumpur International Business and Social Science Research Conference
• Australian Academy of Business Leadership (AABL) - http://aabl.com.au/
• Researchers World – International Refereed Journal of Arts Science & Commerce Research (RW-JASCR) - http://www.ijtase.net/ojs/index.php/IJTASE
• International Journal of New Trends in Arts, Sports & Science Education (IJTASE) - http://www.ijtase.net/ojs/index.php/IJTASE  

• AD-HOC REVIEWER - African Journal of Business Management - http://www.academicjournals.org/journal/AJBM
• AD-HOC REVIEWER - Anatolia: An International Journal of Tourism and Hospitality Research - http://www.tandfonline.com/toc/rana20/current#.U_RyQUvwP1o
• AD-HOC REVIEWER - International Journal of Business Applications (IJBA) - http://ijba.akun.edu.tr