Hospitality
Hospitality
Course Name
AHLEI Hospitality Sales and Marketing
AHLEI Leadership and Management in the Hospitality Industry (Chinese)
AHLEI Leadership and Management in the Hospitality Industry (English)
AHLEI Management of Food and Beverage Operations (Chinese)
AHLEI Managing Front Office Operations (Chinese)
AHLEI Managing Front Office Operations (English)
AHLEI Managing Housekeeping Operations (Chinese)
AHLEI Supervision in the Hospitality Industry (Chinese)
AHLEI Supervision in the Hospitality Industry (English)
AHLEI Training and Development for the Hospitality Industry (English)
City & Guilds “International Introductory Award in Conflict Handling” (Chinese)
City & Guilds “International Introductory Award in Conflict Handling” (English)
City & Guilds “International Introductory Award in Customer Service” (Chinese)
City & Guilds “International Introductory Award in Customer Service” (English)
City & Guilds “International Introductory Award in Selling” (Chinese)
City & Guilds “International Introductory Award in Selling” (English)
Macao Occupational Skills Recognition System - Customer Relations Officer
Macao Occupational Skills Recognition System - Front Desk Agent
Macao Occupational Skills Recognition System - Room Attendant
Macao Occupational Skills Recognition System - Security Officer for Tourism and Gaming Industry
Macao Occupational Skills Recognition System - Supervision in Hospitality
Macao Occupational Skills Recognition System - Waiter/Waitress (Chinese Restaurant Service)
Macao Occupational Skills Recognition System - Waiter/Waitress (Western Restaurant Service)
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Hospitality
Personal Development
Course Name
Creating Cohesion Through Incentives
Emotion Management
Interpersonal Relationships and Communication Skills
Learning Management Skills from Masters of Theory
Management and Leadership Skills
Optimising Time Management and Improving Work Efficiency
Performance Management
Self-regulation & Personal Development
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