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Course Information PDF
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| Course Category:
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Hospitality
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| Course Title:
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AHLEI Managing Housekeeping Operations (Chinese)
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| Medium of Instruction:
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Cantonese
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| Course Fee:
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Macao Resident:
Non-Macao Resident:
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| Course Code | Sub Code | Course Start Date | Course End Date | Class Schedule |
| HO010 | 1601 | 2016/01/05 | 2016/03/15 | View |
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| Objective:
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This is a very comprehensive course and it covers all the necessary knowledge that one needs to work in the housekeeping department. This course is suitable for those who are working or planning to work at the hotel, especially at the housekeeping division. Students are also prepared to take the open exam organised by AHLEI in this area.
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| Outline:
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• The role of housekeeping in hospitality operations
• Environmental and energy management
• Planning and organising the housekeeping department
• Housekeeping human resource issues
• Managing inventories
• Controlling expenses
• Safety and security
• Managing an on premises laundry
• Guestroom cleaning
• Public area and other types of cleaning
• Ceilings, walls, furniture, and fixtures
• Beds, linens and uniforms
• Carpets and floors
• Tubs, toilets and vanities
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| Teacher:
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Please refer to the schedule
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