Medium of Instruction:

Cantonese

Certificate:

Students who have obtained an overall passing grade of the course and met the attendance requirement will be issued a course certificate by UTM. The passing grade of the course is 50.

Course Code Sub Code Course Start Date Course End Date Class Schedule CA139 2002 2020/09/22 2020/10/13 View

Objective:

Upon completion of the course, students will be able to • understand the basis of Chinese restaurant service industry • know about the professional food and beverage knowledge of Chinese restaurants • master professional Chinese restaurant service skills

Outline:

• Introduction of Chinese restaurant service industry • Chinese restaurant tableware and utensils knowledge • Techniques on using and handling utensils • Setting up the restaurant • Cleaning and closing the restaurant • Chinese restaurant service sequence knowledge and practice  - Setting up the table  - Welcoming guests  - Taking the order  - Placing the order  - Using trays  - Serving beverages  - Serving meals  - Presenting the bill • Key issues in providing Chinese restaurant quality service • Menu and food knowledge • Table condiment and sauce knowledge • Chinese liquor knowledge • Chinese tea knowledge