| Medium of Instruction:
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English
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| Course Fee:
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Macao Resident:
Non-Macao Resident:
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| Certificate:
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Students who have obtained an overall passing grade of the course and met the attendance requirement will be issued a course certificate by UTM and a certificate by AHLEI. The passing grade for the course is based on the grading system set by AHLEI.
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| Course Code | Sub Code | Course Start Date | Course End Date | Class Schedule |
| BS040 | 2301 | 2023/01/30 | 2023/04/17 | View |
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| Objective:
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This course presents a systematic approach to human resources management in the hospitality industry. Upon completion of the course, students will learn how to manage the important human resources who provide services within a hospitality operation. They will also be able to understand the changing economic conditions and industry trends in the hospitality industry.
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| Outline:
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1. Employment laws and applications
2. Job analysis and job design
3. Planning and recruiting
4. Selection
5. Orientation, socialization and culture
6. Training and development
7. Evaluating employee performance
8. Compensation administration
9. Incentive and benefits administration
10. Labor unions
11. Negotiation and collective bargaining
12. Health, safety, and EAPs
13. Turnover, discipline, and exits
14. Social responsibility and ethics
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