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Course Category: Management
Course Title: Conflict Settlement


Course Code: S188
Medium of Instruction: Cantonese
Duration: 3.0 hour(s)
Pre-requisites: Professionals working in the industry
 Course Fee:
Macao Resident: MOP250
Non-Macao Resident: MOP330



Objective: Upon completion of the course, students will understand more about the causes of conflict and strategies to resolve them.  Students would also be able to build structural precautions to minimize conflict.

Outline:
  • What is conflict?
  • Causes of conflict
  • Types of conflict
  • Conflict through cultural differences
  • Strategies to resolve conflicts
  • Tactics to resolve conflicts

  Last Updated: 2021/01/21

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