Medium of Instruction:
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Cantonese
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Pre-requisites:
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Professionals working in the industry
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Course Fee:
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Macao Resident:
Non-Macao Resident:
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Objective:
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Upon completion of the course, students will understand more about the causes of conflict and strategies to resolve them. Students would also be able to build structural precautions to minimize conflict.
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Outline:
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- What is conflict?
- Causes of conflict
- Types of conflict
- Conflict through cultural differences
- Strategies to resolve conflicts
- Tactics to resolve conflicts
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