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Course Category: English
Course Title: Pre-Service Vocational Training - English for Hotel Front Desk 2


Course Code: E050
Medium of Instruction: Cantonese and English
Duration: 12.0 hour(s)
Pre-requisites: Current Form 4 to Form 6 students. A copy of valid student ID issued by DSEJ should be uploaded to our online application system for verification.



Outline:
  • Handling customer enquiries
  • Handling mail & messages
  • Handling safe deposit
  • Check-out
  • Handling requests and complaints

  Last Updated: 2013/07/09

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