Course Information PDF
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Course Category:
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English
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Course Title:
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Pre-Service Vocational Training - English for Retail Services 2
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Medium of Instruction:
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Cantonese and English
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Pre-requisites:
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Current Form 4 to Form 6 students. A copy of valid student ID issued by DSEJ should be uploaded to our online application system for verification.
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Outline:
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Introducing a product (2)
Answering a customer’s query
Selling a product
Handling returned goods or request for refund
Discounts / promotions / sales
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