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Course Category: English
Course Title: Pre-Service Vocational Training - English for Retail Services 2


Course Code: E048
Medium of Instruction: Cantonese and English
Duration: 12.0 hour(s)
Pre-requisites: Current Form 4 to Form 6 students. A copy of valid student ID issued by DSEJ should be uploaded to our online application system for verification.



Outline:
  • Introducing a product (2)
  • Answering a customer’s query
  • Selling a product
  • Handling returned goods or request for refund
  • Discounts / promotions / sales

  •   Last Updated: 2013/07/09

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