About Us
 
 
 
 
 
   
 
Rules & Regulations

 


 
 
 
1. Mission
 
The IFT Multimedia Library (hereafter named as Library) focuses on collecting reference materials related to tourism management, hospitality studies, event management and cultural heritage studies and courses provided in the curriculum of IFT, it aims to support student learning, academic and research support in a user friendly manner .
   
2. Admittance
 
a. To have access to the Library, a user has to present either a valid Student Card, Staff Card or Library Card .
b.
Staff from Government Departments and practitioners of the tourism and hospitality industries, upon the authorisation of the Library, could have access to the Library .
c.
Those who can provide proof of their need to use the Library may be admitted, provided they have the authorisation of the Library .
 
3. Timetable
 
a.

Opening Hours

Multimedia Library

Reading Room

Monday to Thursday

0900-2130

0900-1745

Friday

0900-2130

0900-1730

Saturday

1000-1800

Closed

b.
The Library is closed on Sunday and official holidays of Macao (Please refer to the calendar of public holidays published in the "Boletim Official da Região Administrativa Especial De Macau" of the corresponding year.)
c. Users will be advised to leave 15 minutes before the Library closes, in order to adhere to the timetable .
d.
Users of the Library will be advised if there is an alteration to the timetable. Please kindly refer to the IFT Library Webpage (www.ift.edu.mo/library).
   
4. Reading and Consultation - Multimedia Library
 
a.
Users are granted access to all reference materials on display in the Library, except in the case of (4c) and (4f).
b.
Users are allowed to consult all available documentation within the Library or borrow to be read at home, except in cases (4c) to (4f) .
c.
Materials in the "On Reserved" section can be viewed but not borrowed. In order to consult the reserved materials, the user is required to present his/her Smart Card or Library Card, which will be kept at the circulation counter until the particular materials are returned. Each user is eligible to consult these "On Reserved' materials for a maximum duration of three hours if another user had queue up for the same materials.
d.
Materials in the "Book of Semester" section can be viewed within the Library only.
e.
Reference documents, namely annual publications, bibliographies, statistics, dictionaries, encyclopaedias, almanacs, atlases, maps and serial publications, as well as any document in a poor state of preservation, can only be viewed within the Library, except in cases pertaining to (4h).
f.
Bibliographical materials in the format of folder with flying pages are kept in the special display area. Owing to preservation reason, only IFT staff are allowed to borrow them to read outside the Library. Student users have to leave their cards at the circulation counter when consulting these materials inside the Library .
g.
All Library materials, including books, audio-visual materials, as well as maps and tutorial materials requested by the lecturers/professors for use in the classroom, can only be used after having been duly processed .
h.
Professors/Lecturers are authorised to borrow maps and tutorial materials for use in the classrooms by filling in a special requisition form, except in cases pertaining to (4c) and (4d).
i.
The latest editions of periodical publications can be found on the display shelves, according to their respective subject.
j.
Teacher's manuals are reserved for professors/lecturers who teach in the corresponding subjects only.
   
4.1 Reading and Consultation - Reading Room, Taipa Campus
 
a.
Magazines and newspaper can be read inside the reading room only.
b.
Books for the semester can be borrowed from the counter to read inside the reading room only, students have to leave their smart card when borrowing these materials and smart card will be returned upon presenting the books back to the counter.
   
5. Rules for Library Loans
 
a.
Identification: In order to maintain control of the material lent out, it is necessary for borrowers to present their valid Smart Cards or Library Cards .
b.
Loan quotas: Without written permission of the Library, the maximum number of books in any one time period that a borrower may have on loan to him/her is as follows:

Full-time academic staff 15 items
Part-time academic staff 5 items
Student 5 items
IFT Alumni 3 items
Administrative staff 3 items
Industry Library Membership 3 items

Besides, each user has two extra quotas for borrowing Literature/Fiction Collection with a duration of 16 days.
c.
Loan periods: Borrowers are responsible for returning their loans on or before the end of the following specified loan periods; unless special authorisation is given, please refer to the following table for on loan duration of different types of resources.

Patron Type

Total Quota

On-Loan Items

On-Loan Duration (days)

Academic Staff

Full-Time

15

B,F,TE

60

C,CD,V

8

2

FC

16

Part-Time

5

B,F,TE

60

C,CD,V

8

2

FC

16

Student

Student

5

B,C,CD,V

8

2

FC

16

IFT Alumni

3

B,C,CD,V

8

2

FC

16

Administrative Staff

Administrative staff

3

B,C,CD,V

8

2

FC

16

Industry Library Membership

Industry Library Membership

3

B,C,CD,V

8

2

FC

16

Remarks:
B= Books, C= Cassette; CD= CD ROM, F= Flying Pages Folders,
FC= Literature/Fiction Collection; TE= Teachers Manual; V= Video

d.
On special occasions such as when the Library needs to carry out an inventory check, all loans may be recalled and it must then be returned on or before the new due date. Late return will be treated as an overdue and is liable to a late charge .
e.
Late charge: Borrowers are responsible to return their loans on or before the due date. The overdue late charge is calculated with effect from the day following the due date, charged at MOP10.00 per item per working day .
f.
The maximum overdue charge is MOP500 per loan. Thereafter if a loan is still not returned, they will be regarded as lost and an additional charge equivalent to the cost of the replacement of the book plus the processing costs will be claimed. Thus, the total amount of the extra administrative charge for the mentioned case would be MOP500 plus two times of the item price .
g.
Return items will not be accepted for waiving or reducing late charges after the lost claim notices are issued .
h.
Overdue notice: Attempts will be made to send overdue notices to borrowers as soon as possible. All Library notices are e-mailed to users with IFT email accounts. Non-receipt of such notices will not be accepted as an excuse for waiving or reducing late charges for overdue loans .
i.
All late charges shall be paid at the Administrative and Financial Affairs Department .
j.
At the end of the loan period, a user may ask for a renewal of the period for the same length of time as before. Renewal will not be authorised to overdue items or if another user has made a prior request to borrow the same material. Users can arrange the renewal through IPAC (Internet Public Access Catalogue) by themselves, or they may bring their renewal items to the circulation desk to arrange for renewal .
k.
Users may reserve any borrowed items through the IPAC or at the circulation counter. Upon receiving the return loan, the user will be informed of the availability by e-mail .
l.
Users are forbidden to lend material to a third party .
m.
Interlibrary loan can be applied at the circulation counter in the Library .
n.

Return of books can be done in the reading room. However, all students will have to check out items ONLY in the Multimedia Library.

   
6. Rules for Book Return
 
a.
The 'Book Return' will be in service ONLY when the library closes.  At working hours, please return your books directly to the library counter.
b.
All items will be treated as OVERDUE even users manage to drop them inside the 'Book Return' ON the due date. 
c. Users are liable to pay any overdue administrative charges when depositing overdue items inside the 'Book Return'.
d. All books deposited to the 'Book Return' will be collected by library staff on the following working day, please check your Library Account to view current status of your items.
e. Please DO NOT take any books out from the 'Book Return', for any check out, kindly approach the library.
   
7. Conduct in the Library
 
a.
Group work should not, under any circumstances, disturb the tranquillity of the Library. Any user causing disturbance to others and ignoring the verbal warning of the Library staff may be expelled from the Library .
b.
Users are forbidden to mark, fold, and spoil in any way, the Library materials or to remove any signs added by the services of the Library (notes, stamps, or any other registration marks)
c.
Users are forbidden to smoke, drink, eat, sleep, talk (loudly), sit down on the table or on the arms of the chairs, or move furniture from the position where it is, in the Library .
d. Mobile phones, pagers or telephones should not be used inside the Library .
e.
Users are responsible for their personal belongings inside the Library .
f.
Regulations of locker service:

i. Users can use the locker when they enter the Library, and should clear their belongings from the locker before leaving .
ii. No key lock is provided. Please prepare your key lock if necessary .
iii. Valuable materials are not suggested to keep inside the locker.
iv. Any abuse use of locker (such as keeping as personal locker, etc.), the Library has the authority to clear the locker, and users are liable for all responsibilities thereafter .
v. Library is not responsible for any loss .
vi. Library has the right to modify the regulations without any notice .
g.
Regulations of meeting room: Two meeting rooms can be found in the library for discussion and project work. Flip chart is available upon request. Interested parties may check the time and fill in a request from that is available in Portal.

Under Normal Situation:
  i. The room is open to all users, when no reservation is made.
  ii. Door should be kept open all the time when on reservation is made.
  iii. Eating, drinking, smoking, sleeping, using pagers and mobile phones, shouting, playing and misconduct of any kind are strictly prohibited.
 
Under Reservation:
  i. Reservation should be made half an hour in advance from the portal.
  ii. A minimum of 3 (for Meeting Room A) or 8 (for Meeting Room B) persons should show up. (within 15 minutes).
  iii. Users can reserve the room at a maximum of 2 hours a time. Extension could be made if no reservation follows.
  iv. Extension should be made half an hour before the end of current reservation.
  v. One user is allowed to reserve one room for one duration only.
  vi. Door should be kept closed during the meeting.
  vii. Eating, drinking, smoking, sleeping, using pagers and mobile phones, shouting, playing and misconduct of any kind are strictly prohibited.
     
Any violation of the above term(s) will result in the suspension in using the meeting room. The library reserves the right to adjust the regulations without further notices.
     
h.
Books stamped with "Reference" are not allowed to be taken away from the Library unless prior permission is given .
i.
In order to avoid any misplacement of the books and the Library materials, users should leave them on the table or the book cart. Users can also hand them back to the Library staff for shelving .
j.
For the convenience of the other users in locating the periodicals that are frequently used, users should replace the newspapers and the magazines on the specified shelves after consulting them .
k.
When using IT resources, such as computers, scanners, printers, etc. inside the Library, users should comply with the Statement on the Use of IFT Computing and Network Resources .
l.
Pets are not allowed to enter the Library .
   
8. Sanctions
 
a. The borrower will automatically lose the borrowing privilege when there is any overdue item appearing in his/her Library loan record .
b.
In the event of the same user repeatedly returning damaged material, the Library reserves the right to suspend future borrowing .
c.
Requested or borrowed material is to be preserved in good condition by the borrower. In the event of loss or damage to the material, an additional late charge equivalent to the cost of the replacement of the book plus the processing costs (i.e. two times of the item prices) will be claimed. If there is no reference for the price of the lost or damaged item, the replacement cost will be calculated by the number of pages. Each page will be charged at MOP1 and the minimum charge will be MOP100. Those items with no reference of page numbers will be charged at MOP300. In case when the price of non-print or multimedia materials are not clear, the replacement cost will be decided by the price of similar items available in the market.
d.
In the event that users are found occupying the compartments (lockers) of the Library with their personal belongings when they are not using the Library, Library staff may remove them from the lockers as unwanted materials. Moreover, the Library reserves the right to suspend the future usage of the lockers by these users .
 e.
Any misconduct mentioned in the previous sections are considered as a Library offence. The Library reserves the right to suspend the future privileges of the user in question for any Library services when s/he ignores the verbal warning from the Library staff. In the case of the offender, s/he will be served with a warning letter via e-mail, notifying the Academic Coordinator, the Registrar and the Student Counsellors .
 f.
Users should be responsible for their conduct inside the Library. Any cases related to theft and vandalism may be referred to the Macao Special Administrative Region Police Department .
   
9. Recommendation of Library Acquisition
 
a.
Users are welcome to recommend Library acquisitions by submitting the recommendation forms together with the information (such as editorial reviews, table of contents or the bibliographical sources, from which you select the specific titles) of the materials to the Library. The recommendation forms are available upon request and can be downloaded from the IFT Webpage.
b.
Student's recommendation should be first endorsed by the professors/lecturers of the corresponding subjects or by the Academic Coordinator.
c.
Recommendations will then be submitted to the Library for opinion regarding the interest and relevance of an acquisition before passing to the Administrative Council for approval .
   
10. Photocopying
 
a.
Photocopying inside the Library is on a self-service basis. Users can make photocopies with their Smart Cards or photocopy cards .
b.
When using the Library photocopier, users should assume all responsibility and consequences for violating patents and copyrights .
   
11. Special Regulations
 
a.
In addition to the above regulations, the Library can adopt contingency measures to ensure the smooth operation of the Library .
b.
The Library reserves the right to amend the rules and regulations of the Library at any time. Such changes will be notified to all students and staff. .
 
     
 
 
     
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