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    Course Category : Certification in Hospitality Industry Operations
Course Title :
Housekeeping Service
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Course Code : S342
Medium of Instruction: Chinese (supplemented by English)
Duration: 42 hours; 2 days/week
Commencement: September



Objective: :

The course aims to teach the participants according to the standard of the Macao Occupational skills Recognition System (MORS).



Course Outline:

  • Preparing for Work
  • Setting Up the Trolley
  • Servicing a Check Out Room
  • Providing Turn Down Service
  • Servicing Public Areas
  • Dealing with Pest
  • Handling Guest Contact
  • Servicing a Room & Practice


Remark :Participants can attend the technical skills assessment in Housekeeping of the Macao Occupational skills Recognition System (MORS).


 




Last modified on: 2008-06-02
 
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