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  Course Category : Heritage and Tourism
    Course Title : IATA/UFTAA International Travel Agent Foundation Course
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Course Code : I005
Medium of Instruction : English (supplemented by Cantonese)
Duration : 120 hours; 2 days/week
Commencement : March & September
Recommended Pre-qualifications : Secondary/high-school certificate/diploma, good knowledge of English and Mathematics (examination paper will be set in English)
Course Fee :
 
MOP1,500 (Macao Resident)
MOP1,950 (Non-Macao Resident)
Application Fee : MOP50 (Not refundable)
The following fee has to be settled with IATA in US Dollars:
Examination, Teaching Materials and Delivery Fee: USD 553
Certification :
 
IATA Headquarters will issue a certificate to the students who have successfully passed all the examinations. This certificate is recognized worldwide

 


Objective :

The IATA/UFTAA International Travel Agent Foundation Course was launched in 1972 to meet a growing demand for well-trained staff within the travel industry. It is now available in almost every country of the world and has attracted hundreds of thousands students to date.

The IATA/UFTAA Diploma has become a benchmark for the travel industry. It guarantees high standards of training and has gained world-wide recognition and acceptance as a quality product. It is a key for anyone wishing to upgrade his/her professional competence or start a career in the travel industry.

After successful completion of the course, the student will be able to give correct advice and information to clients, make appropriate travel arrangements and reservations, calculate appropriate air fares and complete international travel documents in accordance with the applicable IATA rules and procedures.



Course Outline:

Module 1 - The Business Environment of the Travel and Tourism Industry
Module 2 - Geography in Travel Planning
Module 3 - Travel Formalities
Module 4 - Land Transport - Rail
Module 5 - Land Transport - Car & Camper
Module 6 - Hotels
Module 7 - Air Fares and Ticketing
Module 8 - Water Transport - Ferry
Module 9 - Tour Packages
Module 10 - Air Transport Essentials
Module 11 - Customer Service
Module 12 - Technology in the Travel Industry
 


Instructor's Profile:

Ms. Fatima Maria Nunes

She has over ten years experience in managing local travel agencies, and is very familiar with their operations.  She is also a part-time instructor in IFT and has rich teaching experience.  Besides, she is also an IATA approved trainer.



 




Last modified on: 2008-09-02
 
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