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| Course Code : |
S168 |
| Medium of Instruction: |
Chinese |
| Duration: |
9 hours |
|
Commencement: |
January |
Course Fee :
|
MOP610 (Macao Resident)
MOP800 (Non-Macao Resident)
(Including training manual) |
| Application Fee: |
MOP50 (Not Refundable) |
|
Application Procedure and Forms |
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Objective:
The workshop aims to enhance Food & Beverage
(F&B) service staff's
techniques
in suggestive selling,so
as to increase F&B sales and overall revenue
for the organization.
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Course Outline:
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Importance of suggestive selling
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Building
confidence – The first step
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Menu
product knowledge
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Understanding guest needs
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Suggesting specials and extras
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Guiding
the guest in ordering
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Using
appropriate descriptions
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Handling
price resistance
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Types of
diets
-
Selling
local items to non-locals
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Note:
Click
here to see more International
Qualifications Courses.
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