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Course Code : |
MS02 |
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Medium of Instruction : |
Cantonese |
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Duration : |
48 hours |
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Commencement: |
April |
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Target participant: |
Those who have
some basic knowledge of this job
field and intend to take the MORS
assessment; or who want to pursue
their career in this area |
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Course Fee: |
No course fee is required |
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Exam Fee: |
MOP150 (Macao Resident)
MOP195 (Non-Macao Resident) |
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Certification :
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A MORS certificate
will be issued to the students who have
achieved 75% or above in the
examination. |
| Venue: |
Taipa Campus Rm.C308 |
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Application Procedure and Forms |
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Objective:
Upon completion of the course, students
should have a better understanding of
the industry and gained the technical
skills for the MORS assessment.
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Course Outline:
- Preparing for Work
- Setting-up the Trolley
- Servicing a Check-out Room
- Servicing a Bathroom
- Servicing an Occupied Room
- Servicing a Vacant Room
- Providing Turn-down Service
- Handling Guest’s Laundry and Dry Cleaning
- Handling Non-routine Cleaning
- Removing Stains
- Dealing with Pests
- Servicing Public Areas
- Handling the Telephone
- Handling Guest Contact
- Closing Down
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Note:
Click
here to see more International
Qualifications Courses.
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