The cardinal objective for this course is to enhance the extent to which statistical thinking is blended with managerial thinking for decision making under uncertainty. This course is designed to provide students with the basic concepts and methods of statistical analysis in business and management with specific focus on the service sector. The course incorporates elements of Information & Communication Technology (ICT) as a tool for data gathering, organization and analyses. Conventional problem-solving techniques are supplemented with computer based solution methods using standard spreadsheet application software.
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