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Introduction | Registry | Multimedia Library | Educational Hotel (Pousada de Mong-Há) | Educational Restaurant |
Report of User Satisfaction Survey | Report of Handling Suggestions/Complaints/Objections
 
Scope of Responsibility:
The key role of Registry is to provide academic and technical assistance to IFT’s Tourism College (TC) and Professional And Continuing Education School (PACES), focusing on serving students, providing supports to academic members, receiving the general public for applying for all kinds of courses, as well as providing course statistics information and support for the Institute. At the same time, Registry also takes up the secretarial role of Coordinating Council for Training Activities, Technical and Scientific Council, Pedagogic Council and Academic Board Meeting.

Target Customers: IFT students

Performance Pledge:
 
  Service Type
Handling Time (working days)
Per copy fee (if applicable)
Expected Achievement rate (2008)
Actual Achievement rate (2007)
Application for testimonial

Completed within 3 working days after settlement of application fee
MOP50
93%
93%
Application for academic report

Completed within 3 working days after settlement of application fee
MOP50
93%
93%
Application for locker

Completed within 2 working days after settlement of application fee
MOP100
100%
100%
Application for replacement of student card

Completed within 3 working days after settlement of application fee
MOP100 for degree, diploma and certificate students; MOP50 for PACES short-term course students
100%
100%
Application for course description

Completed within 3 working days after settlement of application fee
MOP50 per academic year
100%
100%
Application for checking examination result

Reply within 3 working days after approval of application
Not applicable
100%
100%
Application for deferral of study

Reply within 3 working days after approval of application
Not applicable
90%
84%
Application for resuming of study

Reply within 3 working days after approval of application
Not applicable
90%
84%
   
 
Office Hours : Monday – Thursday (except public holidays) 09:00 - 13:00 and 14:30 - 17:45
Friday (except public holidays) 09:00 - 13:00 and 14:30 - 17:30
Enquiries :    Tel: (853) 85983 016 / 85983 087  
Fax: (853) 2851 9058    
E-mail: registry@ift.edu.mo
 



Last modified on: 2008-10-27
 
Address: Colina de Mong-Há, Macao, China E-mail: iftpr@ift.edu.mo Tel: (853) 2856 1252 Fax: (853) 2851 9058
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