|
Accommodation Services:
|
|
|
|
|
|
Check-in
|
Completed within 10 minutes |
Not applicable |
100% |
100% |
|
Concierge service
|
Completed within 15 minutes |
Not applicable |
99% |
100% |
|
Booking of recreational facilities
|
Completed within 10 minutes |
Not applicable |
99% |
100% |
|
Shuttle service
|
On time (based on the schedule) |
Not applicable |
99% |
100% |
|
Check-out
|
Completed within 20 minutes |
Not applicable |
100% |
100% |
|
Housekeeping service
|
Completed within
1 hour
|
Not applicable |
100% |
100% |
|
Laundry service (Normal)
|
Return on the following day |
Please refer to the Laundry / Dry Cleaning & Pressing List for detailed information |
99% |
100% |
|
Laundry service
(Express)
|
Return on the same day |
Please refer to the Laundry / Dry Cleaning & Pressing List for detailed information |
99% |
100% |
|
